Privacy Policy

This Privacy Policy explains how we collect, store, use, and disclose your personal information when you use services available through smokeyjoses.com (the “Site”). By accepting this Privacy Policy and the User Agreement through your use of this website and/or during registration, you explicitly consent to the collection, storage, use, and disclosure of your personal information as described in this document. This Privacy Policy is effective upon acceptance for new users and became effective on January 1, 2019, for existing users.

Collection of Personal Information

You can browse the Site without revealing your personal information. However, once you provide personal details, you are no longer anonymous to us. By sharing your personal information, you consent to its transfer and storage on our servers, which are located in the United States.

We may collect and store the following types of personal information:

Contact Information: Email address, physical contact information, and, depending on the services used, financial information such as credit card or bank account details.
Transactional Data: Information related to your activities on the Site, such as buying, selling, searching, or generating content.
Computer Data: Sign-on information, page views, traffic data, and other standard web log information, including your IP address.
Supplementary Information: Additional information from third parties. For example, we may conduct a credit check or request further documents (like a driver’s license or utility bill) to verify your identity or address.

Marketing

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. However, we may combine your information with data from other sources (such as demographic data) to improve and personalize our services.

Use of Personal Information

The primary reason we collect personal information is to provide you with a safe, smooth, efficient, and customized experience. By using our services, you agree that we may use your personal information for the following purposes:

To provide you with the services and customer support you request.
To resolve disputes, collect fees, and troubleshoot problems.
To prevent illegal activities and enforce our User Agreement.
To customize, measure, and improve our services and the content/layout of the Site.
To send you targeted marketing, service updates, and promotional offers, based on your communication preferences.
To compare and verify your information for accuracy.

Disclosure of Personal Information

We may disclose your personal information in response to legal requirements, to enforce our policies, to respond to claims, or to protect the rights, property, or safety of anyone. We may also share your information with:

Corporate Affiliates: To help detect and prevent illegal activities and provide joint services. Our affiliates will only market to users who explicitly request these services.
Third Parties: If you explicitly request us to share your information or if you are notified and consent to it when using a particular service.
Law Enforcement: In response to verified requests related to a criminal investigation or suspected illegal activity, we may disclose your name, city, state, phone number, and email address.
Business Entities: In the event we merge with or are acquired by another business entity. In such cases, we will require the new entity to follow this Privacy Policy. You will be notified if your personal information will be used in a way that differs from this policy.

Please note that while we strive to limit disclosure as described, smokeyjoses.com and any related entity or individual will not be liable for any disclosure, whether intentional or unintentional.

Cookies

We use cookies (small files placed on your device) to analyze webpage flow, customize our services, measure promotional effectiveness, and enhance trust and safety on the Site.

Some key points to know about cookies:

Certain features of the Site are only available through the use of cookies.
Cookies help us maintain your signed-in status and remember you.
Most cookies are session-based and are automatically deleted after you log out.
You can decline cookies via your browser settings, but this may affect your ability to use some features on the Site.
You may also encounter third-party cookies on some pages of the Site (e.g., if you view content created by other users).

No Spam, Spyware, or Spoofing

We use automated tools to scan messages for viruses and prohibited content, but we do not store email messages sent through these tools.

Account Protection

Your password is crucial for securing your account. Use a strong combination of numbers, letters, and symbols, and never share your smokeyjoses.com password. If you share your password or other personal information with others, you are responsible for any actions taken under your account. If you lose control of your password, you may lose control of your personal information and may be liable for any actions taken on your behalf. If you believe your password has been compromised, immediately notify smokeyjoses.com and change your password.

Accessing, Reviewing, and Changing Your Personal Information

You can view, review, and update most of your personal information by logging into the Site. We generally do not manually modify personal information due to the difficulty of verifying your identity remotely. Please ensure that your personal details are kept up to date. If you request, we will close your account and remove your personal information, but we may retain certain data as required by law or for fraud prevention, dispute resolution, and other lawful purposes.

Security

We store your information on secure servers in the United States. We treat your data as an asset to be protected, using encryption, passwords, and physical security measures to safeguard it. However, no system can be 100% secure. Third parties may unlawfully intercept or access private communications, and other users may misuse the information they collect from the Site. Therefore, while we strive to protect your privacy, we cannot guarantee that your personal information will always remain private.

Third Parties

Except as otherwise outlined in this Privacy Policy, it only covers the use and disclosure of information we collect from you. If you disclose your information to others (e.g., buyers, sellers, or other third-party websites), different privacy policies may apply. We encourage you to review the privacy policies of any third parties before disclosing your personal information to them.

California Online Privacy Protection Act (CalOPPA) Compliance

In compliance with the California Online Privacy Protection Act, we do not share your personal information with outside parties without your consent. Users can update their information at any time by logging into their control panel and visiting the ‘Edit Profile’ page.

Children’s Online Privacy Protection Act (COPPA) Compliance

We comply with COPPA (Children’s Online Privacy Protection Act) and do not collect personal information from anyone under the age of 13. Our website, products, and services are intended for users who are 13 years of age or older.